Frequently Asked Questions..
How can I place an order on your website?
To place an order, simply browse through our collection, select the desired items, and add them to your shopping cart. Proceed to the checkout page, provide your shipping and payment details, and confirm your order. You will receive an order confirmation email once your purchase is complete.
What payment methods do you accept?
We accept various payment methods, including credit cards (Visa, Mastercard, American Express), debit cards, and PayPal. All payment transactions are securely processed to ensure the safety of your financial information.
What is your shipping policy?
We offer fast and reliable shipping options for domestic and international orders. Our shipping rates and estimated delivery times will be displayed at the checkout based on your location. Once your order is shipped, you will receive a tracking number to track the status of your package.
Can I return or exchange a product?
Yes, we have a hassle-free return and exchange policy. If you are not satisfied with your purchase or received a defective item, you can request a return or exchange within 30 days of delivery. Please refer to our Refund and Return Policy for detailed instructions.
Do you offer international shipping?
Yes, we ship our products internationally. However, please note that additional customs duties, taxes, or import fees may apply, depending on your country’s regulations. These fees are the responsibility of the customer.
How can I contact your customer support team?
Yes, we ship our products internationally. However, please note that additional customs duties, taxes, or import fees may apply, depending on your country’s regulations. These fees are the responsibility of the customer.
Do you have a size guide for your products?
Yes, we provide a comprehensive size guide on our website to help you find the perfect fit for our clothing items. Please refer to the size chart before making your purchase.
Can I cancel my order after it has been placed?
If you wish to cancel your order before it is shipped, please contact our customer support team immediately. Once your order has been shipped, we won’t be able to cancel it, but you can follow our return process once you receive the package.
Is my personal information safe with you?
Yes, we take the security of your personal information seriously. We employ industry-standard security measures to protect your data and ensure it is not shared with third parties for any unauthorized purposes. For more details, please refer to our Privacy Policy.
Can I sign up for your newsletter to receive updates and promotions?
Absolutely! We encourage you to subscribe to our newsletter to stay updated on the latest fashion trends, exclusive promotions, and new arrivals. You can sign up by providing your email address on our website’s homepage or during the checkout process.
Free Shipping
On all orders over $99.
Easy returns
30 Days Return Policy
Secure Payment
100% secure payment
24/7 Support
Dedicated support